Ordering Help

Meet H.A.C.K. – Your New Curling Gear Assistant

By |2025-07-03T13:27:00-04:00June 20th, 2025|Categories: Ordering Help|

Ordering curling gear should feel easy and not like you need a PhD in apparel logistics. We have believed in this concept since day one. Curling is hard enough, designing and ordering your gear shouldn’t be. That’s why we built H.A.C.K. (Helpful Assistant for Curling Knowledge). It’s your 24/7 assistant for all things Runback — from [...]

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FAQ Deep Dive: What We Wish Every Team Knew Before Ordering

By |2025-07-03T13:27:15-04:00May 23rd, 2025|Categories: Ordering Help|

Are you drawn to social media posts that promise to reveal big truths “the other guys” won’t tell you? You know the ones with catchy headlines like “The top 5 hacks to being the best (insert newest trend here)?” It’s all good - we get caught swiping through those too! They actually helped us realize [...]

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The 5 Most Common Mistakes in Custom Team Orders and How to Avoid Them

By |2025-07-03T13:27:15-04:00May 16th, 2025|Categories: Ordering Help|

Avoid the mistakes that slow down orders, waste money, and delay delivery. Here’s what to watch out for — and how to fix it fast. “No one is perfect, that’s why pencils have erasers.” - Wolfgang Riebe Are you familiar with that quote? It’s a good one. And while we totally agree that no one [...]

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How Long Does It Really Take to Order Custom Curling Gear?

By |2025-07-03T13:27:15-04:00May 9th, 2025|Categories: Ordering Help|

We are jumping right into a topic that is not only one of our most commonly asked questions, but also extremely relevant as teams start to prepare for a new season. We are talking timelines! For all our planners out there, we are going to walk you through a sample order, from day zero to [...]

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